Support
Frequently Asked Questions
What are your prints framed in?
Every piece ships in a Premium-tier frame with real glass — Natural Oak for The Light Collection, Walnut Oak for The Shadow Collection. No mat is used; the print sits directly in the frame, edge to edge.
What is a Lore Card?
Every painting ships with a Lore Card — a printed card with a QR code that unlocks a short (about 3-minute) audio narration exploring the painting's history, technique, and meaning.
Do you offer gift packaging?
Yes. Every order includes a Gift Note card you can personalize, perfect for anniversaries, housewarmings, graduations, or any milestone gift.
Where do you ship?
We currently ship within the United States only. We hope to expand internationally as the collection grows — sign up to our list or check back for updates.
What sizes are available?
Each painting is available in multiple sizes to suit different wall spaces. Exact sizing and pricing details are shown on each product's Etsy listing.
Are these original paintings?
No — each piece is a museum-quality giclée reproduction of a genuine public-domain masterwork, printed on archival paper and finished with real wood framing and glass.
Still have a question?
Reach out any time at contact@loreandcanvas.com.